Make sure you receive key emails about your application

You need to receive some emails from us to complete your online admission application:

• The email with your login details
• emails from our staff requesting any additional documents you need to provide.

But your email provider may classify our emails as spam. Here's how to ensure that you get the emails.

If Gmail is your provider

If Hotmail is your provider

If Yahoo!Mail is your provider

Gmail

If you haven’t received the email, check your Spam folder. If the email is there, open it and click the ‘Not Spam’ button.

Make sure future emails from us reach your inbox by adding our two email addresses to your Contacts list.

1. Click Contacts along the left side of any Gmail page.
2. Click Add Contact and in the primary email address box, enter "no-reply-eAdmissions@adm.monash.edu.au", then click Save.

For more information about flagging or unflagging e-mails as Spam from your Gmail account visit Gmail’s "Legitimate mail is marked as spam” help page.

For more information regarding the creation of new contacts in Gmail visit Gmail’s “Creating Contacts” help page.

Hotmail

If you haven’t received the email, check your Junk folder. If the email is there, open it and click the ‘Mark as Safe’ button.

Make sure future emails from us reach your inbox by adding our email address to your Safe List.

1. Click the Options link then click the Mail link.
2. Click on Junk E-Mail Protection then click on Junk E-Mail Filter
3. From the selection list, choose your Junk E-Mail Filter level (select either ‘Low’ or ‘Enhanced’) and click OK.
4. Click on Safe List, enter the email address "no-reply-eAdmissions@adm.monash.edu.au", then click the Add button.

For more information about marking e-mail senders as safe for your Hotmail account visit Hotmail’s ‘How to filter incoming messages and block or allow from specific sender or domain’ help page.   

For more information about creating a Safe List for your Hotmail account visit Hotmail’s ‘Create a Safelist for incoming messages’ help page.

Yahoo! Mail

If you haven’t received the email, check your Spam folder. If the email is there, open it and click the ‘Not Spam’ button.

Make sure future emails from us reach your inbox by setting up filters for our two email addresses.

1. Open your Yahoo mailbox; click on Mail Options, then on Filters.
2. Click on Add Filter. In the Filter Name box type Monash University <eAdmissions>
3. In the top row, labeled ‘From header’, make sure contains is selected from the pull-down menu.
4. Click in the text box beside that pull-down menu, and enter the email address "no-reply-eAdmissions@adm.monash.edu.au".
5. At the bottom, where it says ‘Move the message to:’, select ‘Inbox’ from the pull-down menu, then click the Add Filter button again.

For more information about flagging and unflagging your Yahoo! mail as Spam visit Yahoo! Mail’s  “What happens when I click the Spam or Not Spam button for an email I received?” help page.

For more information about setting up Yahoo! Mail Filters visit Yahoo! Mail’s “Using Filters to Sort Incoming Mail” tutorial page.