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International Recruitment Services

871 Dandenong Road
Caulfield East Victoria 3145

Telephone: +61 3 9903 4788
Fax: +61 3 9903 4778
Email: scenquiries@adm.monash.edu.au

The International Recruitment Services (IRS) Unit is responsible for the admission of all international students onto Victorian campuses. It is also responsible for the admission of all students, offshore and onshore, into Monash College and the Monash University English Language Centre in Victoria.

The Unit has five teams: Administration, Assessment, Client Services, Systems and Business Operations and Quality and Training.

Administration

Responsible for any fee-related duties in International Recruitment Services including management of the collection of fee deposits from commencing students. This team is also responsible for paying all commission to agents and for maintaining the CRICOS register.

Assessment

Responsible for assessment of all applications, liaison with faculties and issuing of all communication to students.

Client Services

Responsible for managing all inbound enquiries from students and agents regarding applications -- email, telephone and face-to-face. This team also contains an Outbound Contact Centre that maintains phone and email contact with students as they progress through the application process.

Systems and Business Operations

Responsible for all data collection and entry into ADMS and Callista. The team also provides reporting on application status and incoming student numbers to the Marketing and Student Recruitment Division, faculties and agents.

Quality and Training

Responsible for overseeing academic qualifications research, approvals and staff training.

Contacts

Manager's office

Personnel Position Ext. Email
Eliana Hruby Director, International Recruitment Services 34740 Eliana.Hruby@adm.monash.edu.au
Katia Battista Admissions Administrator 34738 Katia.Battista@adm.monash.edu.au

Administration

Personnel Position Ext. Email
Karen Allman Team Leader Administrative Operations 34921 Karen.Allman@adm.monash.edu.au
Vanice Van Senior Fees and Commissions Officer 34715 Vanice.Van@adm.monash.edu.au
Ainsley Kennedy Fees and Commissions Officer 34716 Ainsley.Kennedy@adm.monash.edu.au
Donny Poh Fees and Commissions Officer 34717 Donny.Poh@adm.monash.edu.au
Joy Beilharz Data Information Officer 34725 Joy.Beilharz@adm.monash.edu.au
Aileen Liang Data Information Officer 34724 Aileen.Liang@adm.monash.edu.au
Jennifer Chong Data Information Officer 34727 Jennifer.Chong@adm.monash.edu.au
Susan Thomas Data Information Officer 34728 Susan.Thomas@adm.monash.edu.au
Laura Birch Data Information Officer 34714 Laura.Birch@adm.monash.edu.au
Justin George Data Information Officer 34714 Justin.George@adm.monash.edu.au
Wai Kiong Yee Document Officer 34718 Wai.Yee@adm.monash.edu.au
Ludi Perivan Document Officer 34718 Ludi.Perivan@adm.monash.edu.au
Benjamin Zorella Document Officer 34722 Benjamin.Zorella@adm.monash.edu.au
Nadia Gianna Document Officer 34722 Nadia.Gianna@adm.monash.edu.au

Assessment

Personnel Position Ext. Email
Julie Chong Senior Applications Coordinator 34731 Julie.Chong@adm.monash.edu.au
Mark Orrill Admissions Assistant 31448 Mark.Orrill@adm.monash.edu.au
Carissa Hussar Applications Coordinator 34739 Carissa.Hussar@adm.monash.edu.au
Frances Noviello Admission Officer 34743 Frances.Noviello@adm.monash.edu.au
Nonzahriyah Adun Admission Officer 34733 Nonzahriyah.Adun@adm.monash.edu.au
Christine Young Admission Officer 34749 Christine.Young@adm.monash.edu.au
Georgina Solomou Admission Officer 34744 Georgina.Solomou@adm.monash.edu.au
Linawati Halim Admission Assistant Officer 34774 Linawati.Halim@adm.monash.edu.au
David Thorpe Admission Assistant Officer 34744 Georgina.Solomou@adm.monash.edu.au
Kay Glasscott Admission Assistant Officer 32640 Kay.Glasscott@adm.monash.edu.au
Katerina Andrianopoulos Admission Assistant Officer 34747 Katerina.Andrianopoulos@adm.monash.edu.au
Andrea Chandra Admission Assistant Officer N/A Andrea.Chandra@adm.monash.edu.au

Systems and Business Operations

Personnel Position Ext. Email
Michele Boissezon Systems and Business Operations Manager 34732 Michele.Boissezon@adm.monash.edu.au
Christine Tuason Applications Coordinator 34720 Christine.Tuason@adm.monash.edu.au
Amy Geoghagen Senior Admissions Officer 34729 Amy.Geoghagen@adm.monash.edu.au
Susan Adhikari Senior Admissions Officer 34736 Susan.Adhikari@adm.monash.edu.au
Alice Goenawan Senior Admissions Officer 34735 Alice.Goenawan@adm.monash.edu.au
Mayuree Cheewaphongphan Senior Admission Officer 34730 Mayuree.Cheewaphongphan@adm.monash.edu.au
Lauren Carr Admission Officer 34734 Lauren.Carr@adm.monash.edu.au
Nonzahriyah Adun Admissions Officer 34733 Nonzahriyah.Adun@adm.monash.edu.au
Kelvin Chan Pak Tung Admission Assistant    
Patricia Admission Assistant    
Grace Hui Reporting Coordinator 34741 Grace.Hui@adm.monash.edu.au
Emmanuel Tse Admissions System Assistant 34748 Emmanuel.Tse@adm.monash.edu.au

Client services

Personnel Position Ext. Email
Georgina Tsekouras Client Services Manager 34253 Georgina.Tsekouras@adm.monash.edu.au
Jenny Antorijanto HDR Coordinator 34742 Jenny.Antorijanto@adm.monash.edu.au
Kate Forrest Student Information Officer 34255 Kate.Forrest@adm.monash.edu.au
Kate Buchan Student Information Officer 34250 Kate.Buchan@adm.monash.edu.au
Kerryn Wallace Student Information Officer 34336 Kerryn.Wallace@adm.monash.edu.au
Robert Gaetano Student Information Officer 34254 Robert.Gaetano@adm.monash.edu.au
Caroline Whiteside Client Relationship Coordinator 34285 Caroline.Whiteside@adm.monash.edu.au
Alvinto Student Information Officer 34256 Alvinto.Alvinto@adm.monash.edu.au
Terry Pietrosanto Student Information Officer 34258 Terry.Pietrosanto@adm.monash.edu.au
Steve Ryan Prospective Student Officer 34785 Steve.Ryan@adm.monash.edu.au
Selena Bai Contact Centre Coordinator 34280 Selena.Bai@adm.monash.edu.au
Sandy Xu Contact Centre Officer 34802 Sandy.Xu@adm.monash.edu.au
Marthin Karim Contact Centre Officer 34800 Marthin.Karim@adm.monash.edu.au

Quality and Training

Personnel Position Ext. Email
Penny Graham Quality and Training Manager 34745 Penelope.Graham@adm.monash.edu.au

Responsibilities

Responsibilities Personnel Ext. Email
Admissions pathways Eliana Hruby 34740 Eliana.Hruby@adm.monash.edu.au
Admissions reports Grace Hui 34741 Grace.Hui@adm.monash.edu.au
Agent enquiries Karen Allman 34253 Karen.Allman@adm.monash.edu.au
Agent payments Karen Allman 34253 Karen.Allman@adm.monash.edu.au
Reporting and Data Integrity Grace Hui 34741 Grace.Hui@adm.monash.edu.au
Applications, Assessment and Turnaround, Monash College Julie Chong 34731 Julie.Chong@adm.monash.edu.au
Assessment assistance Eliana Hruby 34740 Eliana.Hruby@adm.monash.edu.au
CRICOS registration Vanice Van 34715 Vanice.Van@adm.monash.edu.au
Data collection/entry Karen Allman 34253 Karen.Allman@adm.monash.edu.au
Fees/Commissions Vanice Van 34715 Vanice.Van@adm.monash.edu.au
Files to faculty (Requests) Susan Adhikari
34736
Susan.Adhikari@adm.monash.edu.au
Forms (Intl Admissions) Karen Allman 34253 Karen.Allman@adm.monash.edu.au
MUFY/Trinity (Admissions) Michele Boissezon 34732 Michele.Boissezon@adm.monash.edu.au
Offers (Lapse dates) Eliana Hruby 34740 Eliana.Hruby@adm.monash.edu.au
Offers (Rights) Eliana Hruby 34740 Eliana.Hruby@adm.monash.edu.au
Offshore transfers Eliana Hruby 34740 Eliana.Hruby@adm.monash.edu.au
OSHC payments Vanice Van 34715 Vanice.Van@adm.monash.edu.au
Student enquiries (inbound) Karen Allman 34253 Karen.Allman@adm.monash.edu.au
Student contact (outbound) Karen Allman 34253 Karen.Allman@adm.monash.edu.au
Turnaround times Eliana Hruby 34740 Eliana.Hruby@adm.monash.edu.au