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Ethics for Evaluations

Ethical Principles for Institutional Surveys

Introduction

In order to manage and improve its activities, services and processes, Monash University encourages the collection, analysis and use of data in order to gauge performance and to effect improvement.  Quality at Monash: Values and Principles outlines the Monash approach to quality as encompassing: planning, acting, evaluating and improving.  Evaluation includes short-term, formative and less formal monitoring and longer-term, summative and formal review.  Monitoring, review and planning often involve the use of questionnaire and survey information collected from students, staff and others.  Monash University is committed to acting ethically in the collection, analysis and reporting of such information.

Voluntary Participation

The collection of institutional survey data is an integral, normal and important aspect of the functioning of the university. For example, in terms of ‘teaching’, the act of a teacher delivering a lecture to a class is part of the process of teaching, which also includes planning of the teaching activity (both the content and process), the formal approval necessary for the programme to be delivered, the development and marshalling of materials and resources, delivery (which may be face-to-face, at a distance, or variants of both), monitoring for formative purposes, in order to ascertain whether the educational programme is successfully achieving its objectives, and formal review by external people to provide both summative and formative accounts of its quality.  Evaluation of teaching is therefore an integral part of teaching and is a vital element in effecting both quality assurance and improvement. 

There is an argument, therefore, that the evaluation of teaching and similar institutional requirements should be compulsory.  Also, their status as being classified as ‘non-research’ and not requiring the approval of SCERH (see below), adds to this argument.  On balance, however, attempting to enforce the compulsory completion of such surveys is likely to be counter productive and it is for this reason that surveys such as those involving the evaluation of teaching, are treated as being voluntary.  While the voluntary nature of participation in a survey should be made clear in a classroom situation, collection of such data in the classroom situation for approved institutional purposes is entirely appropriate.

Ethical Principles

Monash University’s Standing Committee on Ethics in Research involving Humans (SCERH) follows the National Health and Medical Research Council (NH&MRC) in defining approved institutional surveys as being outside the scope of ‘research’ and therefore not needing SCERH approval.  However, ethical principles must still be applied with regard to institutional surveys and data gathering, as follows.

  1. Honest and ethical conduct in data gathering and dissemination and communication of results.
  2. Regard for the welfare, rights, beliefs, perceptions, customs and cultural heritage of individuals.
  3. No harm or discomfort to participants.
  4. Participants are provided with information about the purpose, methods, demands and possible outcomes (including use and publication of results).
  5. Participation is voluntary and not subject to coercion.  Refusal to participate in or later withdrawal will not be questioned nor result in discrimination or penalty.
  6. Any inducement for completion of an institutional survey must be approved by a senior university officer (eg DV-C, Dean, Divisional Director).
  7. Summary results are normally published for the information of participants.
  8. Specific agreements made with participants are fulfilled.
  9. Privacy, confidentiality and cultural sensitivities of participants are respected. In particular, compliance with National Privacy Principle 2.1 (use and disclosure of information) is observed.
  10. Activities involving deception of, concealment of the purposes of the study form, or covert observation of identifiable participants are not undertaken.
  11. Methodology and data gathering is designed by appropriately skilled staff.