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Senior Management Committee Meeting 5-2005

Meeting 5/2005 of the Senior Management Committee commenced at 2.15 pm on Tuesday 30 August 2005 in the Council Meeting Room, 1st floor, Building 3a, Clayton campus.

Rhonda Hinds, Executive Officer

MINUTES

1. Attendance and apologies
There were present:

Professor Harry Ballis (on behalf of Professor Brian Mackenzie), Professor David Copolov, Professor Edwina Cornish, Ms Peggy Daroesman, Mr Stephen Davey, Mr Ron Fairchild, Professor Arie Freiberg, Mr Don Gregg, Ms Cathrine Harboe-Ree, Professor Max King, Professor Homer Le Grand, Mr Peter Marshall, Mr John Matthews, Mr Alan McMeekin, Ms Lee-ann Norris, Professor Rob Norris, Professor Gill Palmer, Professor Stephen Parker, Mr Andrew Picoleau, Mr David Pitt, Professor John Redmond, Professor Tam Sridhar, Professor Phillip Steele, Mr Clive Vernon, Professor Graham Webb, Professor Ron Weber, Professor Rob Willis, Mr Renn Wortley and Mr Peter Yates.

  Apologies were received from:

Professor Colin Chapman, Professor Merran Evans, Professor Richard Larkins, Mr John Levine, Professor Merilyn Liddell, Professor Brian Mackenzie, Mr Jonathon Sanders, Professor Susan Willis.

  In attendance:

Dr Andrew Treloar, Project Manager, Strategic Information Initiatives, Information Technology Services (for item 5.2)

Ms Kathryn Dan, Manager, Records and Archives Services and University Archivist (for item 5.2)

Mr Paul Barton, Manager, Occupational Health, Safety and Environment (for item 10.1)

  The Chair welcomed members to the meeting, and extended a particular welcome to the following new members:

Mr David Pitt, Vice-President (Finance) and Chief Financial Officer

Mr Ron Fairchild, Vice-President (Advancement)

Mr Andrew Picouleau, Director, Human Resources Division

Mr Peter Yates, Director, Student, Community and Shared Services

Mr Jonathan Sanders, Chief Executive Officer, Monash Commercial

2. Minutes of Meeting 4/2005
  The Minutes of Meeting 4/2005, held on 12 July 2005, were confirmed as an accurate record of the meeting.
3. Matters arising from the Minutes
  3.1 Higher Education Workplace Relations Requirements (HEWRRs) (Minutes item 4)
    Mr Marshall reported that:
  • Monash was amongst that group of universities required to have a HEWRR-compliant Enterprise Agreement signed and executed by 30 November in order to secure increased CGS funding ($8 million in Monash’s case.)
  •    
  • Deakin University had concluded negotiations, and its agreement had been sent to Canberra for compliance advice. It was noted that key compliance clauses in the Deakin and Monash documents were similar and it was hoped that the Monash agreement would be despatched to Canberra within a fortnight.
  • Planning for staff consultation was underway, including formation of a staff representative committee, for which nominations had recently been called.
  • Monash was required to offer approximately 14,000 AWAs.
  • In discussion over possible options for future AWAs, Mr Marshall indicated that greater flexibility in their use was anticipated e.g. in developing ongoing employment and severance arrangements for research staff. The requirement to offer genuine choice (EB or AWA) to employees was emphasised.

    Members were reminded that current priorities were the conclusion of the EB negotiations and the holding of the staff ballot. Once these were completed, SMC would hold a more focussed discussion on AWAs, including possible models and options.

      3.2 Monash and the Environment (Minutes item 5.2)
        Professor Norris advised that the recommendations from the Climate Change Group (SMC 4/05/04 - Proposals for reduction of Monash’s contribution to Climate Change) had been referred for further investigation to the Greenhouse Challenge Committee, membership of which had been expanded to include student representation.
      3.3 Learning and Teaching Performance Fund (L&TPF)
        In response to a member question regarding the outcomes of the L&TPF process, the Chair advised that:
  • The last meeting of Academic Board received a rankings report, which placed Monash in 14th position.
  • The deadline for submission of universities’ contextual statements to the Department was 2 September.
  • The establishment of the funding cut-off point and the distribution ratio were matters for the Minister’s discretion.
  • Further information on the rankings methodology was expected shortly from the Department.
  • Professor Webb indicated that, in relation to the issue of CEQ data integrity, a CHEQ analysis of Monash’s approach to the CEQ compliance requirements confirmed the soundness of the Monash approach to administration of the survey.

    4. Vice-Chancellor’s Report
      The Chair, on behalf of the Vice-Chancellor, reported on the following matters of current interest:

    Voluntary Student Unionism (VSU)

    Although there appeared to be some potential for compromise in the Senate, Mr Marshall advised members that as of last week, the situation was still looking bleak. The University continued to make provision for the impact of VSU and had allocated $4 million to fund core services in 2006; advice from campus service councils regarding which services should be funded had been requested.

    Mr Pitt then emphasised that the University had planned for a surplus of $25 million in 2006. The expected loss of $14 million through the introduction of VSU would therefore make for a very tight budgetary situation.

    Performance Management Scheme

    In encouraging greater compliance with the requirements of the Performance Management Scheme, the Chair advised members that anecdotal reports indicated the Scheme was not being implemented across all academic departments. In discussion, members emphasised the relevance of the Scheme to the promotion process.

    Research Quality Framework (RQF)

    The Chair extended thanks to Professor Cornish for arranging the visit by Robin Jackson (HEFCE) and Nicola Sainsbury (King’s College).

    Professor Cornish reported that further information from the Department on the shape of the RQF was expected within the next fortnight.

    5. Strategic Planning and Initiatives
    5.1 Information Management Strategy
      Dr Andrew Treloar and Ms Kathryn Dan presented the Information Management Strategy to the Committee, explaining that this presentation was part of the process of communicating the Strategy to the Monash community.

    In providing a brief background to the Information Management Strategy Project, Ms Dan emphasised that information management challenges faced by Monash included increased information; increased complexity of information; and increasing reliance on technology. Failure to manage these challenges would leave Monash exposed to unacceptable risk, including the prospect of insufficient evidence to support the University in the event of litigation, and reputational damage.

    The result of the Project (carried out over two (2) years) was the development of a comprehensive strategy document, the full version of which was available at:

    http://www.monash.edu.au/staff/information-management/

    Members were informed that the vision for the Strategy – Managing information to better create and share knowledge - was directly derived from the University’s Statement of Purpose, and that the project had been informed by 10 Monash Information Management Principles (listed in SMC 5/05/03), which essentially defined the culture of information management, or set the ‘ground rules’ for dealing with information.

    Dr Treloar and Ms Dan explained that, in addition to a Communication Plan, implementation of the Strategy would be supported by an Implementation Plan, structured around four (4) thematic areas:

  • Working with information efficiently and effectively.
  • Using the web to deliver information and services. It was noted that work was progressing on the development of a comprehensive web strategy.
  • Providing high quality management information. This would include data quality, systems integration and business intelligence and reporting.
  • Supporting collaborative activity.
  • Implementation of the Strategy and consequent improved information management would lead to a range of benefits for Monash. Including better informed decision-making, improved collaboration, better communication, increased productivity and reduced risk of information loss.

        Subsequent discussion canvassed a range of relevant issues, including:
  • The importance of the quality of information for the RQF, and the relevance of the intersection of systems, data and business processes. It was observed that much of the success of improved information management systems would rely on development of culture/behaviours to drive the necessary change i.e. fundamental to the success of an improved system was the establishment of relevant business processes.
  • The importance of the partnership between technology providers and business process owners. Members were advised that, within identified activities, project teams would link with and include business owners.
  • In acknowledging that Monash needed to move to close the gap in information management between itself and some other institutions, members emphasised the importance of development and implementation of appropriate business practices in addition to consideration of systems development.
  • The need to view the Strategy not in isolation, but rather as rolling into Monash planning cycles i.e. the ongoing, integrated nature of the process.
  • Members discussed a number of issues relating to development and implementation costs::

  • Mr McMeekin’s advice that, as part of the IT Development Project, some projects had been foreshadowed for funding in 2006, and that the Division would continue to submit projects for funding.
  • Referring to existing examples of collaborative activity (e.g. credit transfer database) and the need to prioritise implementation of projects, the necessity of revisiting the way in which the University funded IT development was emphasised.
  • Members observed that the development of appropriate business process (which, it was reiterated, were the drivers of systems change) need not be a costly exercise. It was pointed out that the Strategy articulated a number of these processes.
  • The need to avoid information overload and to ensure that the appropriate information filtered through to the decision-makers was considered crucial. Members were advised that a number of strategies had been discussed including exception reporting, executive information system, smarter filtering of email and better document version control. However, more work needed to be done in this area.

      The Committee then agreed to:
  • support the adoption of improved information management practices and ensure staff understood their responsibility for information resources;
  • endorse the Monash Information Management Principles outlined in the executive summary;
  • emphasise the need for appropriately controlled review of business processes;
  • in relation to Information Management Principle 1 – Corporate Importance – recommend that Deans and Divisional Directors be surveyed to ascertain their immediate information requirements.
  • The Committee considered that, in relation to budgetary matters, greater investment in future IT development was necessary. It was recommended that it would be timely for the University to consider relatively low-cost projects that would effect change. Mr Pitt and Mr McMeekin agreed to enter into discussion over high-yield projects.

    6. Quality Matters
      6.1 Monash Experience Questionnaire (MEQ)
        Professor Webb updated members on development since Meeting 4/2005:
  • Questions relating to combined and double degrees had been separated.
  • The survey was split at the course level (this had also been implemented for MEQ03).
  • The survey would now distinguish between Undergraduate/Honours/Graduate Diploma of Education/other Graduate and Postgraduate respondents.
  • The survey had been adapted for Monash College.
  • It was anticipated that the MEQ07 would be online.
  •   6.2 AUQA Preparations
        Professor Webb reported that campus tours were in progress, an information website had been established (accessed via a Quick Link from the University’s home page) and that the process of updating relevant committees was ongoing.

    He explained that VCG (Q) was the principal strategic group dealing with AUQA, whilst MQN also functioned as the reference group. The major task at present was the Portfolio preparation, of which a complete draft was planned for the end of the year. He observed that the portfolio reporting data would extend over five (5) years, although the narrative component of the portfolio could extend over a longer period.

    In responding to member requests for further information regarding likely areas of concern in the audit, Professor Webb mentioned that these might include a focus on how Monash ensured equivalence of academic standards across its multi-campus structure, the University’s Committee structure and implementation of performance management.

    7. International
      The Chair reported that interviews for the Deputy Vice-Chancellor (International) position would be held on 3 October.
    8. Education
      The Chair reported that:
  • A draft of the Learning and Teaching (or Education) Plan would be sent to CADETs and thence to Education Committee before dissemination for wider consultation.
  • Changes would be made to the structure of CELTS over the next month or two, with a formal announcement to be made within 7-10 days. Staff consultations would be undertaken in the first week of September. Deans and Directors would be briefed shortly before the public announcement.
  • 9. Research and Research Training
      9.1 Conflict of Interest Policy
        In introducing the draft Conflict of Interest Policy, Professor Cornish explained that:
  • The Policy provided a broad framework for identification and management of conflicts of interest.
  • The Policy had been considered by CADRES and Academic Board.
  • The document should be considered as a beginning – a broad education program would also be required.
  • Slight changes to the Conflict of Interest Review Committee (CIRC) structure may be required. Extension of the Committee’s scope to a broader range of like/related activities was flagged. Such a proposal would be returned to SMC for consideration.
  • The Committee then agreed to endorse the draft Conflict of Interest Policy.

      9.2 Research Grant Writing
        Professor King spoke to the memorandum and proposed Guidelines on Research Grant Writing, explaining that the Guidelines had been discussed at CADRES and VCG. He emphasised that this was a dynamic document, which could be revised in light of examples of good practice, or after receipt of relevant information from funding sources.

    The Committee commended the Monash Guidelines on Research Grant Writing to the university at large.

    10. Management
      10.1 Occupational Health and Safety
        Mr Barton delivered a presentation to members on the new Victorian Occupational Health and Safety Act 2004 and Monash OHS Certification under AS4801. An OH&S Management System Overview was also distributed.

    Key features of the presentation included:

  • An emphasis on the complexity of the University, with consequent risks and the need to consider both the parliamentary legislative framework and diversity of university management systems.
  • A summary of the key changes introduced by the new Act.
  • Discussion of the key issues for Monash, including the need to seek AS4801 certification, impact of multiple employers on campus, design and refurbishment issues, the potential impact of fines (the quantum of which had been substantially increased).
  • Considerable work had been undertaken as part of the certification process, although a number of actions were still to be implemented. It was expected that certification would be sought in the first quarter of 2006.
  • A range of comments were made is subsequent discussion:

  • The inclusion of OH&S in position descriptions and engagement profiles was the strongest OH&S tool available to Deans and Faculty Managers.
  • It was important to ensure OH&S was included in Faculty Plans.
  • Certification would primarily be sought for the University, with subsequent extension to controlled entities.
  • OH&S Performance Indicators included negative indicators by faculty and injury type, and positive indicators included functioning Committees and undertaking of regular inspections.
  • The framework and principles of the OH&S legislation applying to offshore campuses was essentially the same as that in Victoria.
  • Provision of campus-based data needed to be improved.
  • There was concern over performance in, for example, building evacuations. Appropriate intervention measures had therefore been put in place.
  • The Chair thanked Mr Barton for his interesting and informative presentation.

    10.2 Staff Survey
        In introducing this item, Mr Marshall explained that development of the Staff Survey had spanned several years. He also observed that there was strong Council interest in the survey.

    He noted that the use of an external company to administer the survey would enable it to be administered at arm’s length from the University, would bring considerable skills and experience to the project and enable Monash to benchmark results against those universities which had used the same organisation to administer their staff surveys i.e. Deakin and Edith Cowan. Administration of the survey was planned for post-MEQ, and in an online environment (with paper option).

    Members made a number of observations and suggestions during subsequent discussion:

  • The Library intended to dispose of its own survey in favour of using the Monash Staff Survey.
  • It might be useful to add an "other university experience" question, although it was noted that this could be captured under the "other information" section.
  • If the Performance Management System was working, positive responses could be expected.
  • The question concerning working at an ‘other university’ should be amended to refer to working at an ‘other place’.
  • The campus questions did not address issues such as quality of environment, service provision etc. It was, however, noted that the standard of campus facilities varied and that consequent care was needed in what was communicated to staff through the survey.
  • There was some concern that the survey did not give information relevant to a staff member’s feeling part of an interesting, collegial experience or seek feedback on what staff felt the essence of a great university should be.
  • Members were advised that the survey was designed to take a global view of the University – a snapshot of the results would be taken in November to feed into the Strategic Planning Retreat, from which would emerge a series of information sessions for staff.

    Responding to concerns expressed over the level at which survey results would be released, Mr Marshall advised that the reporting hierarchies would be pulled from SAP. Members were also informed that post-survey follow-up would occur as soon as possible, especially if there was a particular priority for information.

    The Committee then approved the conduct of a staff survey in 2005 as described in the agenda paper SMC 5/05/06, with further feedback/suggestions to be provided to Mr Marshall.

    10.3 Westpac MasterCard
        Observing that a number of American Express cards remained active, Mr Pitt reminded members that the contract with American Express concluded at the end of September. The last day of use of the AMEX card was 1 September.
    10.4 Engagement of Contractors
        Mr Pitt reminded members that the Policy and Procedures relating to the engagement of contractors was due to change as of 5 September. The new requirements had been well-publicised.

    Unless proper delegations were already in place, as of 5 September the agreements would be sent direct to Deans. Sub-delegation forms would therefore be sent to those Deans who did not have appropriate delegations in place.

    11. Other business
      11.1 Meeting Dates for 2006
        The Committee endorsed the following meeting dates for 2006:

    7 February

    28 March

    2 May

    6 June

    11 July

    29 August

    24 October

    5 December

    Meetings would be held at Clayton and Caulfield.

    12. Next meeting
    The next meeting of the Senior Management Committee is scheduled for 2.15 p.m. Tuesday 18 October 2005 at the Caulfield campus.