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Manager Assist Hotline
The Manager Assist hotline is available to all managers and supervisors to help lead, manage and support their team.
This advisory service is staffed by experienced coaches and provides a confidential and supportive opportunity to identify and resolve people management issues before they escalate.
Manager Assist can help with a range of issues including:
Accessing the service
When you contact the hotline you can arrange to speak with an EAP counsellor over the phone or make an appointment to see a consultant for a face-to-face session. Office hours are 8 am – 6 pm Monday to Friday. An after-hours messaging service operates at all other times. You can access counselling assistance for up to three hours. If you decide to access Manager Assist your details will not be passed on to anyone at Monash University.
Call 1800 350 359
All staff can also access the Employee Assistance Program (EAP).
For more information see the Employee Assistance Program procedure.