Monash University Human Resources news

HR Division Client Satisfaction - Survey Report

Fri, 19 Jun 2009 04:42:25 EST

HR Division Client Satisfaction - Survey Report

The HR Division Client Satisfaction Survey was launched on Monday 16 March 2009 and was open for two weeks. An invitation to participate in the survey was made to all Monash University?s staff in Victoria via a global email. Special invitations were made to the HR community in the Faculties/Divisions/Units and all staff of the HR Division. A total of 787 staff responded to the survey and a detailed analysis of the demographics of the respondents is included in the survey report.

The objectives of the survey are:

- To understand the needs and requirements of our clients
- To identify HR Division?s strengths and weaknesses from a client?s perspective
- To ensure continuous improvement of HR Division?s service level

Report on the key findings of the survey (pdf) or (word)

The survey has provided assurance of the high standard of service provided to the staff of the University across a broad range of services and provided valuable targeted information to focus improvements. The results will inform priorities for action and planning for the Division.

HR Division would like to record our appreciation to staff who took the time to participate in the survey and for your valuable comments, suggestions and feedback.

If you have any queries about the key findings of the survey, please email Andrea Heyward, Director, Planning & Performance, HR Division at: Andrea.Heyward@adm.monash.edu.au

The Human Resources Division is moving The Human Resources Division is moving

Wed, 10 Jun 2009 12:02:27 EST

Please be aware that the HR Division will be moving to 195 Wellington Road in mid July. We are planning for minimal interruption to our services during this time. The HR Enquiries line 20400 will remain unchanged.

Our Website will be updated as more information is known and information will be distributed to the HR Community via email.

If you have any queries about this, please contact your HR Adviser or call HR Enquiries.

Updates on Recruitment Advertising

Mon, 18 May 2009 01:55:42 EST

Recent developments in online advertising at Monash... [More]

Indigenous Staff Scholarships

Sun, 26 Apr 2009 20:42:23 EST

The Indigenous Staff Scholarship Program was established for Indigenous staff (academic or general) who have actively encouraged Indigenous students to participate in higher education and complete their courses.DEST site

Staff launch staff philanthropy campaign

Wed, 01 Apr 2009 20:20:07 EST

Three Monash staff are calling on their colleagues in Australia to support students by participating in the University?s first staff philanthropy campaign.

?Join us in supporting Monash students by giving to the new Monash+ staff philanthropy campaign,? said the email from Dean of Science Professor Rob Norris, Professor Margaret Kartomi from the Faculty of Arts (School of Music ? Conservatorium) and Ms Elizabeth Kwok from the Faculty of Business and Economics.

?The Chancellor is getting ready to launch an appeal to alumni, so we think it?s important that staff are encouraged to participate too. Your gifts will directly help students to get the very most from their education.?

The Monash+ staff philanthropy campaign is focused on student support. Each faculty has chosen one priority initiative that will help students lead, achieve and succeed.

?Of course, staff have given donations to Monash University over its whole history. And you all contribute greatly to the University?s success, every day. We are excited that there is now a new opportunity, a new way for staff to give ? via payroll deductions or by credit card. Your contribution is important, whatever the amount,? the group said.

?Now is your opportunity to make a difference to the lives of Monash students.?

Visit the Staff Philanthropy page today to learn more.

HR Division Client Satisfaction Survey

Thu, 12 Mar 2009 20:19:57 EST

As part of our ongoing efforts to monitor the quality of our HR services provided to you, the HR Division would like to invite you to complete a short client satisfaction survey.

The survey should take you no more than 10-15 minutes to complete.

HR Division Client Satisfaction Survey

Survey questions are modelled around our five core values:

Service Excellence

Working With Others

Professionalism

Integrity

Knowledge, Learning and Innovation

The HR Division appreciates your feedback. By completing this short survey, you will provide valuable information to help us make ongoing improvements to the HR services that we provide to you.

This survey is confidential and respects your anonymity.

The survey will be open for response until 5pm Friday 27 March 2008.

Please note:

This survey does not relate to the service provided by your local HR unit (if applicable).

External contractors are not required to complete this survey.

If you have any queries about to this survey, please email Andrea Heyward at: Andrea.Heyward@adm.monash.edu.au

Thank you for taking the time to complete the HRD Client Satisfaction Survey.

HR Briefing Sessions, March 2009

Wed, 11 Feb 2009 16:36:58 EST

The HR Briefing sessions are intended for staff with HR management and administrative responsibilities.

The objective of these sessions is to provide information on new or revised policies and procedures, the introduction of new staff schemes and other, general HR topics of interest together with providing a forum for discussion and feedback for the Human Resources Division.

HR Briefing sessions info and registration

Victorian Bushfire Appeal Fund

Mon, 9 Feb 2009 17:56:00 EST

Staff donations to the Australian Red Cross - Victorian Bushfire Appeal Fund are available via Workplace Giving. The facility to deduct donation directly from staff pay will be available from Pay F18 to Pay F20.

A donation to the Monash University ? Victorian Bushfire Appeal Fund will not attract or affect administration fees.

Donate now