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2009 Staff Attitude Survey - Your Voice!

It's your voice! Let's hear it! Open until Friday 5 June 2009

If you have any questions about the survey process, please contact StaffAttitudeSurvey@adm.monash.edu.au

2009 Staff Attitude Survey High Level Results

Organisational Response Rate

The University achieved a final response rate of 57% (excl. casual, sessional, honorary, and adjunct staff) and 31% (incl. casual, sessional, honorary, and adjunct staff).  This is an improvement of 15% from 2007 and 7% higher than the University target of 50%.

Overall Staff Engagement Score

The overall engagement score for Monash University has improved significantly from 72% in 2007 to 76%* in 2009.

* % refers to the number of respondents who rated either 'agree' or 'strongly agree' with items in the following scales: 'Organisational Committment', 'Job Satisfaction' and 'Intention to Stay'.

Performance Comparison

Performance on all scales has either been maintained or shown improvement since 2007.

Performance against the University benchmark

Monash University has equalled or outperformed the university benchmark on every scale.

Download the full breakdown of results (pdf, 650kb)

About the Survey

Survey focus

The Staff Attitude Survey has a primary focus on staff 'engagement'. Staff engagement measures staff commitment to the organisation and is impacted by the culture of the University. The SAS measures engagement by combining responses to the following items: organisational commitment, job satisfaction and intention to stay.

Confidentiality

Several steps are taken to ensure the confidentiality of the survey process. All survey responses are analysed by an external independent research team at Voice Project. Online surveys are completed via a Voice Project website and paper-based surveys will be sealed in envelopes by staff and sent unopened to Voice Project. Results are reported by Voice Project only where groups of 10 or more people have responded. At no point will anyone from within Monash University be able to identify responses from individual staff.

 The survey will contain some demographic questions (such as age, gender, employment status etc) but these questions are designed purely to enable analysis of responses across different groups of people to determine whether demographic patterns exist (eg. to see if women have different opinions to men, or if academic staff have different opinions than general staff).

The survey consultant Voice Project and its parent organisation Macquarie University may also use the raw data in research and benchmarking but at no time will any individual or organisation be directly identified in the published research.

Survey Questions

Download a copy of the Staff Attitude Survey Questions [doc]

New Response Target Rate of 50%

A new organisational response target has been set at 50%. Response rates by faculty, division and campus will be graphed and updated daily on the survey website. At the end of the survey period, the faculty, division or campus with the higest response rate will win 2 hours action-planning with a consultant.

Survey Provider

Voice Project Pty Ltd has been engaged by the University to run the Staff Attitude Survey. Voice Project has extensive experience implementing similar surveys with a number of Australian Universities, public sector and private sector institutions.

Action Plan Template

All faculties, divisions and campuses are required to develop an Action Plan to respond to the results of the Staff Attitude Survey.

Action plan template (doc,30kb)

Staff Attitude Survey Toolkit

The SAS Toolkit has been developed to provide support in the development of Action Plans and provides examples of key actions and strategies against each category on the survey.

Staff Attitude Survey Toolkit [pdf]

Tips for running a business unit feedback presentation

Tips - business unit feedback presentation (doc 377kb)

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