ࡱ> Y.( / 0DArialngsRomanttTz 0DTimes New RomanttTz 0 DWingdingsRomanttTz 0@ .  @n?" dd@  @@`` `Xd  +  =D+-  >D+, >+++++.>50,///,  ,///8,,,,,,,,+, !# !#%'()+! D# D#8't   "' %  /   %'(*+# 0AA 3@iʚ;ʚ;g4CdCd 0ppp@ <4dddd@k 0t0z <4BdBd@l 0t*___PPT10DTimes New Romantt 0DArialNew Romantt 0 ppJ___PPT9,$?  %4Z'Resilience The Future of Human Capital?( <:Dr Sven Hansen PricewaterhouseCoopers Resilience Institute;,Defining Resilience  DA Learned Capacity (individual or collective) to: Overcome obstacles of childhood (past) break out Steer through everyday adversity self-efficacy & confidence Bounce back from set-backs task oriented, able to control, use connections Reach out to others and our full potential assess risk, self knowledge, meaning & purpose3x'x x!xxx0x+x/x2 ' !  0  +/D  \  ]  m^  nIntegral Daily Practice _   pEmotional Regulation    qConstructive Emotion    a   rBrain Training gMindfulness Attention control Thinking styles Disputation and reframing Cognitive agility Visualisationhh`GResilience is a learned capacity to master the Performance Supply ChainHH H 8Life mastery Professional excellence Coaching Leadership9}9 9 b   d 4Values, culture and performance From Richard Barrett5  5  vDefining Resilience"   DA Learned Capacity (individual or collective) to: Overcome obstacles of childhood (past) break out Steer through everyday adversity self-efficacy & confidence Bounce back from set-backs task oriented, able to control, use connections Reach out to others and our full potential assess risk, self knowledge, meaning & purpose3x'x x!xxx0x+x/x2 ' !  0  +/D  A`Resilient people are fully engaged in life and work. We can predict with confidence that they: a" a a SCan deliver consistent outstanding performance Align talent with meaning, purpose and passion Steer through adversity Recognise and bounce back from personal trauma Discover and build calm, engaged vitality Master thoughts and feelings Lead with empathy, sensitivity & influence Live, work and play in FLOW Periodically reinvent themselves TT T @JSo what does a resilient organisation look like? A consistent ability to:K" K K Excel, innovate and lead in chosen markets Attract and retain the best people in the market Withstand economic and market turbulence Bounce back from major business setbacks Maintain calm, deliberate focus on strategy execution Nurture strong, mutually rewarding relationships Compete without compromising individual wellbeing Make a difference to your industry and community Embed sustainability into business practices   [A key driver of Business Performance is PEOPLE Resilience shows us how to understand and drive strategy, leadership and culture toward performance.*"  GLYes, we all know that& but how many have implemented a rigorous, evidence-based methodology to align people with strategic intent in a sustainable and meaningful way? " Resilience as a solution The resilience method examines and optimises the human supply chain Resilience aligns the supply and retention of talent behind strategy Resilience develops body, heart and mind so that performance is a natural and fulfilling experience of work  and work is an integral aspect of a meaningful life Resilience has the tools to measure, focus effort and track progress(pp/ehfigjhkiljmknlotpuq(   0` 33` Sf3f` 33g` f` www3PP` ZXdbmo` \ғ3y`Ӣ` 3f3ff` 3f3FKf` hk]wwwfܹ` ff>>\`Y{ff` R>&- {p_/̴>?" dd@$|?" dd@   " @ ` n?" dd@   @@``PR    @ ` ` p>> ZR (    6Ѝ ,}  T Click to edit Master title style! !  0Ӎ `  RClick to edit Master text styles Second level Third level Fourth level Fifth level!     S  0ٍ ^ `  X*  0ލ ^   Z*  0 ^ `  Z*  <L">'j L PricewaterhouseCoopers `   s *"H  0޽h ? 3380___PPT10.Ac: Default Design 0 zr8 (  8 8 0 K P    P*   8 0Q     R*  d 8 c $ ?   8 0@  0  RClick to edit Master text styles Second level Third level Fourth level Fifth level!     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[55YSK___PPT10++JD' = @B D' = @BA?%,( < +O%,( < +DA' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*2%(D' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*3Z%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*Zd%(D' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*d%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*E%(+8+0+0 +R7o 0 8s(  8B 8 B0.Gd1"`P >  8 BGdS" ?p" 8 # B^CDEFPH44m0^<S!)1 c]%/Yeq)F.9/DAlbp?G^O1#4)7:qia{%(@                 "`    I 8 <2 E d \Confused    8 <<6A ,$ 0 ^ Disengaged     8 <5d g ,$ 0 ] Withdrawn     8 <> d f ,$ 0 ^ Vulnerable      8 <dC  ,$  0 \Distress     8 <DGd,$ 0 \(Cognitive failure (disengaged & deluded)))   8 <F  ,$  0 aAnxiety, burnout     8 <\P  ,$  0 oChronic stress Fatigue, Illness      8 <T  r"Frantic effort Work/life imbalance## "  8 <Y0 ,$ 0 SSelf-doubt Learned helplessness     8 <Z C,$ 0 kFutility, Anhedonia Despair   8 <Tb,$ 0 EPerformance decline  8 <]  ,$  0 x*Hyperventilation, insomnia Catastrophising++ *  8 <(lP  ,$  0 cNeglect, Indifference   8 <q mOverload, Busyness Mindlessness    8 <8u ,$ 0 LCease discretionary effort   8 <tz ,$ 0 kDissolution of synaptic self   8 6T~ = ZThe Death Spiral   8 H0GL   ,$D 0 B Depression  V 8 0޽h ?"` 33  ___PPT10.D+&&=Dm' = @B D(' = @BA?%,( < +O%,( < +Ds' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<* 8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(Ds' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(Ds' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<* 8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(Ds' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<* 8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<* 8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(Ds' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*8%(+H+0+80 ++0+80 ++0+80 ++0+ 80 ++0+ 80 ++0+ 80 ++0+ 80 ++0+80 ++0+80 ++0+80 ++0+80 ++0+80 ++0+80 ++0+80 ++0+80 +i 0  $Q(  B  BGd1"` > 2  c ?8 ZP<p `Stress Mastery   <"`P@ fPersonal Objective  RB  s *D1  BT   T Death Spiral     B# T Resilience    L {   # g<`B   0D{`B   0D{))`B   0D{99`B   0D{```B  0D{  `B  0D{  `B  0D{  `B  0D{  `B  0D{  f  0jJ"`J^B  6D1 ww f  0jJ"`SIf  03jJ"`Jn   6"`nY  pCalm, Alert, Present & Engaged   6"`n#f  _Stable Platform   60@ mOrganisational Objective  x  0GC"?~|   B^CDEFPd@44m0^<S!)1 c]%/Yeq)F.9/DAlbp?G^O1#4)7:qia{%(@                 "`   ` v  <  \Confused      <F   ^ Disengaged     ! <V *  ] Withdrawn     " <|f :  ^ Vulnerable     # <0_  s 3 \Distress    $ NPFPFG" ` B ^ Depression    V  0޽h ?"` 33___PPT10i.D+D=' = @B +p 0 @ (  @R @ S ~5y2?"6@ NNN?Ne2 @ 0(" > v FFLOW&hZ&dB @ <D> PPdB @ <D>P"XB @ 0D XB @ 0D@ XB @ 0D@ XB  @ 0D   @ <Y 6y  TAPATHY0 "    @ <D9*Y SWORRY0 "    @ < UANXIETY0 "    @ <  UAROUSAL0 "   @ <9 Y UCONTROL0 "   @ <t & Z  X RELAXATION 0  "   @ <   UBOREDOM0 "   @ <P7,$D 0 Z Competence 0  $#9_   @ <0!,$D 0 Y Challenge 0  $#9_   @ 6} = 4Source: Mihaly Csikszentmihalyi, Good Business, 2003 50 5" 5 2 @ 60" Z,$D 0 J Excellence$ hZ $H @ 0޽h ? !33t l ___PPT10L + 5D' = @B DC' = @BA?%,( < +O%,( < +DA' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*@%(DA' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*@%(D' =%(D' =%(D8' =A@BB BB0B%(D' =1:Bvisible*o3>+B#style.visibility<*@%(D' =-g6B fade*<3<*@++0+@0 ++0+@0 ++0+@0 +Qj 0 0"& (   B   BGd1"` > 2   c  ?8 ZP<p `Stress Mastery 2   c ?8 ZP< cPhysical Vitality    <h"`P@ fPersonal Objective  RB   s *D1   B   T Death Spiral      B# T Resilience    L {   # g<`B   0D{`B   0D{))`B   0D{99`B   0D{```B   0D{  `B   0D{  `B   0D{  `B   0D{  `B   0D{  f   0jJ"`J^B   6D1 ww f   0jJ"`SIf   03jJ"`Jn az  s   Ci,$D  0   6"` P nEnergy, Strength & Endurance    0x"`0s oWork/life Integration Wellbeing     6<0@ mOrganisational Objective  x   0GC"?~|    B^CDEFPd@44m0^<S!)1 c]%/Yeq)F.9/DAlbp?G^O1#4)7:qia{%(@                 "`   ` v !  <  \Confused    "  <0   ^ Disengaged     #  <@   ] Withdrawn     $  <#P $  ^ Vulnerable     %  <(I  s  \Distress    &  NP-PFPFG" `n , ^ Depression    V   0޽h ?"` 33ia___PPT10A.D+:iD' = @B D' = @BA?%,( < +O%,( < +D' =%(%(D' =%(D7' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<* %(D' =-s6Bwipe(down)*<3<* +! q 0  !!  "H (  H~ H s *3,    TM` "H #"*MT`  H <05?X `~v0___PPT106___PPT9 =Always relax your body fully. Engage diaphragmatic breathing,> =&$ H <L<?/X ~v0___PPT106___PPT9 ?Periodic rejuvenation with stretch, biofeedback and microbreaks,@ ?&$4  H <@B?TX /~v0___PPT106___PPT9 LEvery day including oats, fibre, soy or skim milk, eggs, nuts and some fruit,M L&$ H <G?= `X ~v0___PPT106___PPT9 =Avoid TV, engage in family discussion, love making or reading,> =&$p H <>?/= X ~v0___PPT106___PPT9 v.A midafternoon snack - sandwich, nuts or fruit,/ .&$|  H <H?T= /X ~v0___PPT106___PPT9 :Focus on what you want to achieve and how you want to feel,; :&$  H <DR?# `= ~v0___PPT106___PPT9 EMixed veggies, pastas, stir fried rice. Go easy on protein and sugar,F E&$  H <[?/# = ~v0___PPT106___PPT9 nSneak in a 10 minute powernap  do this in car or chair,8 7&$w  H <V?T# /= ~v0___PPT106___PPT9 }5Spend at least 5 minutes stretching all major muscles,6 5&$p  H <lc?`# ~v0___PPT106___PPT9 v.Create some play time and plan an early dinner,/ .&$ H <DQ?/# ~v0___PPT106___PPT9 JLunch of fish (tuna) turkey or chicken with leafy greens, beans and tomato,K J&$r H < 2  c v?8 ZP<p `Stress Mastery 2  c c?8 ZP< cPhysical Vitality 2  c p:?8 ZP< fEmotional Competence   <L"`P@ fPersonal Objective  RB  s *D1  B   T Death Spiral      B# T Resilience    L {   # g<`B   0D{`B   0D{))`B  0D{99`B  0D{```B  0D{  `B  0D{  `B  0D{  `B  0D{  `B  0D{  f  0jJ"`J^B  6D1 ww f  0jJ"`If  03jJ"`I oz  s  I s,$D  0  6L"` P s!Confidence, Credibility Resonance""!   6"`0s r"Credible Leadership Engaged People##   60@ mOrganisational Objective  x   0GC"?~| !  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NFear  H T 0޽h ? 3___PPT10i.S b+D=' = @B +  0 `X (  XR X s *``~ X s *Lw   R X s *P X NB?"6@ NNN?N w IAnger   X N?"6@ NNN?N= KSadness   X N,?"6@ NNN?Np=]  KFatigue   X N?"6@ NNN?N0  KCraving    X N ?"6@ NNN?NCP0  HFear    X 0  $Spinoza, Ethics, 1600 s Buddhism Looking for Spinoza, Damasio, 2003 Destructive Emotions, Daniel Goleman, 2002 p 2p p    X N?"6@ NNN?N QPassion    X N?"6@ NNN?N<  T Compassion      X N?"6@ NNN?N26gX T Equanimity     X N?"6@ NNN?Nf > S Gratitude     X N%?"6@ NNN?N  S Rejoicing    H X 0޽h ? 3___PPT10i.S b+D=' = @B +l 0 p$)H(  B  B<;Gd1"` > 2  c /?8 ZP<p `Stress Mastery 2  c 05?8 ZP< cPhysical Vitality 2  c 4?8 ZP< fEmotional Competence 2  c p=f?8 ZP<l fCognitive Discipline   <x1"`P@ fPersonal Objective  RB  s *D1   BE   T Death Spiral      BJ# T Resilience    L {   # g<`B   0D{`B  0D{))`B  0D{99`B  0D{```B  0D{  `B  0D{  `B  0D{  `B  0D{  `B  0D{  f  0jJ"`J^B  6D1 ww f  0jJ"`If  03jJ"`I Sz  s  9 s,$D  0  6XP"` P oFocused, decisive & effective   s *DU"`0s fDisciplined Execution     6Y0@ mOrganisational Objective  x ! 0GC"?~| "  B^CDEFPd@44m0^<S!)1 c]%/Yeq)F.9/DAlbp?G^O1#4)7:qia{%(@                 "`   ` v # <^  \Confused    $ <cF   ^ Disengaged     % <gV *  ] Withdrawn     & <lf :  ^ Vulnerable     ' <p_  s 3 \Distress    ( NoPFPFG" ` B ^ Depression    V  0޽h ?"` 33ia___PPT10A.D+<D' = @B D' = @BA?%,( < +O%,( < +D' =%(%(D' =%(D7' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =-s6Bwipe(down)*<3<*+}  0 `$(  `r ` S z,}   r ` S {`  H ` 0޽h ? 33___PPT10i.@0+D=' = @B +O  h 0L0 ^V(  4B  C xԉvy @?"6@ NNN?N (I N Performance& hZ &L   p?GBPy2 @f1p p)?; WQe  n Physiology4 0  $$  Qr   ?GBy2 @f1p p)?H { ~  s Thoughts40 $ $  ar   ?GBy2 @f1p p)?O y   BehaviorD0 $$$  ~  s *,'`}   ~  s *H`  Xr   4?GB?vy @f1p p)?" @ e` j  lEmotions4 0 $$  H  0޽h ? !===y___PPT10Y+D=' = @B +m 0 %*$(  $B $ B,Gd1"` >  $ BGMdS" ?q2 $ c L?8 ZP<p `Stress Mastery 2 $ c p?8 ZP< cPhysical Vitality 2 $ c ?8 ZP< fEmotional Competence 2 $ c f?8 ZP<l fCognitive Discipline  $ <"`P@ fPersonal Objective  RB  $ s *D1  $ B   T Death Spiral     $ BP# T Resilience    L {   $# g<`B $ 0D{`B $ 0D{))`B $ 0D{99`B $ 0D{```B $ 0D{  `B $ 0D{  `B $ 0D{  `B $ 0D{  `B $ 0D{  f $ 0jJ"`Jf $@ 0jJ"`If $ 03jJ"`I 2 $ c x!?8 ZP<_pt bSpirit in Action \z  s $ N,$D  0  $ 0"` P qAuthentic, creative & exuberant    !$ s *"`0s s#Strategic Momentum Value Congruence$$#  "$ 6 0@ mOrganisational Objective  x #$ 0GC"?~| $$  B^CDEFPd@44m0^<S!)1 c]%/Yeq)F.9/DAlbp?G^O1#4)7:qia{%(@                 "`   ` v %$ <  \Confused    &$ <F   ^ Disengaged     '$ <V *  ] Withdrawn     ($ <f :  ^ Vulnerable     )$ <\_  s 3 \Distress    *$ NPFPFG" ` B ^ Depression    V $ 0޽h ?"` 33ia___PPT10A.D+P>zD' = @B D' = @BA?%,( < +O%,( < +D' =%(%(D' =%(D7' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*$%(D' =-s6Bwipe(down)*<3<*$+C  n 0L0 B : 0 (  0x 0 c $ `p    0 0`P *Make a difference Long-term value creation*+ +  0 0p yService World class - greatness*    0 0 33p yInternal Cohesion Best employer*   X 0 0@  0 <3 `  >  0 <` ` @ > 2  0 0@p@  w%Transformation Energetic - innovative"& &   0 << |$a  u#Self Esteem Best practice - quality"$  $   0 <  b Y A pRelationship Stability - trust"     0 <%p  mSurvival Desperate struggle"     0 6*  ,EXPANDING CONCIOUSNESS Global responsibility Community contribution High performance team Beyond self  empathy Self efficacy Belonging Get what I can*   0 0l1 _CONTRACTING CONSCIOUSNESS Cynicism Pride Greed Overload - stress Self doubt Anger Panic/despair*`F ` V 0 0޽h ?"` 3___PPT10i.v@+D=' = @B +r  0 dW(  d d s *;,<$ 0   d s *0>dm    d <> H d 0޽h ? [55YSK___PPT10++JD' = @B D' = @BA?%,( < +O%,( < +DA' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*d2%(D' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*d3Z%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*dZd%(D' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*dd%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*d%(D' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*d%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*d%(D' =%(D' =%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*d%(D' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*dE%(+8+0+d0 +  0 xD(  x x s *\,}   x x c $^`  H x 0޽h ? 33___PPT10i._[ws+D=' = @B +  0 tD(  t t s *y,}   x t c $|`  H t 0޽h ? 33___PPT10i.^[+D=' = @B +   0  j(    s *8,}     s *d qA  B Leadership (2    s *& LBusiness Performance(2   s * ~ >  ?Culture(2   6p Z  A 50 to 70%   6`6  A 20 to 30% G  0 ~ S Goleman, Boyatzis & McKee in Primal Leadership (2002) described the compelling correlations between Leadership and Business Performance$w   0f qc> y5Strategic direction Resonance Values Meaning Language66 6    <Tc   =Purpose Identity Resilience Competencies Feedback loops Trust>> > (   <Li  xClient experience Profit margin & growth Talent growth & retention Risk mitigation Brand Sustainability Community impactyy y H  0޽h ? 33___PPT10i.Z E+D=' = @B +  0 p2(    S ,}   r  S ,`  H  0޽h ? 33___PPT10i.{p+D=' = @B + 0 8(  d  c $82   L   #  ;lB  <D?  lB  <D?  lB  <D?##lB  <D?lB  <D?VVlB   <D?lB   <D?lB   <D?##lB   <D?lB   <D?VVlB  <D?lB  <D?lB  <D?##lB  <D?lB  <D?VVlB  <D?H  0޽h ? ̙33X 0  h(  d  c $8     s *`i8 0   R"Credible leadership Engaged people" H  0޽h ? 3380___PPT10.X 0 @h(  d  c $8     s *48 0   R"Credible leadership Engaged people" H  0޽h ? 3380___PPT10.X  0 `h(  d  c $8     s *\s8 0   R"Credible leadership Engaged people" H  0޽h ? 3380___PPT10.X  0  h(   d   c $8      s *x8 0   R"Credible leadership Engaged people" H   0޽h ? 3380___PPT10.X  0 (h(  (d ( c $8    ( s *\8 0   R"Credible leadership Engaged people" H ( 0޽h ? 3380___PPT10.(  0 48(  4d 4 c $8    4 s *,8 0   " H 4 0޽h ? 3380___PPT10.;( 0 <8(  <d < c $8    < s *8 0   " H < 0޽h ? 3380___PPT10.( 0 D8(  Dd D c $8    D s *8 0   " H D 0޽h ? 3380___PPT10.c%{ 0 0L(  L^ L S 8    L c $P8 0   mUseful for group to consider their daily practice again and to ask question after about 5 minutes discussion.H L 0޽h ? 3380___PPT10.6 r09a.B@ kGZ?XgRS1[d{cþ#p0nC"Ot0Csv1Oh+'0 `hx  Slide 1 Sven Hansen Information Technology Services97Microsoft Office PowerPoint@;@P/C@0FGg  =1  y--$xx--'@Arial-. 33 2 v}."System:-@Arial-. 33(2 vPricewaterhouseCoopers.-33--$---- $--'@Arial-. 332 <2 Resilience .-@Arial-. 3312 E'The Future of Human Capital?.-@Arial-. 2 S?Dr Sven Hansen.-@Arial-. (2 Y9PricewaterhouseCoopers.-@Arial-. %2 ^?Resilience Institute.-՜.+,0X    On-screen ShowResilience Institute/  ArialTimes New Roman WingdingsDefault Design(Resilience The Future of Human Capital?Defining ResilienceSlide 3Slide 4Slide 5Slide 6Integral Daily PracticeSlide 8Emotional RegulationConstructive Emotion Slide 11Brain TrainingHResilience is a learned capacity to master the Performance Supply Chain Slide 145Values, culture and performance From Richard BarrettDefining ResilienceaResilient people are fully engaged in life and work. We can predict with confidence that they:KSo what does a resilient organisation look like? A consistent ability to:A key driver of Business Performance is PEOPLE Resilience shows us how to understand and drive strategy, leadership and culture toward performance.Yes, we all know that but how many have implemented a rigorous, evidence-based methodology to align people with strategic intent in a sustainable and meaningful way?  Fonts UsedDesign Template Slide Titles7_0Information Technology ServicesInformation Technology Services  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~Root EntrydO)Current UserSummaryInformation(PowerPoint Document(DocumentSummaryInformation8