As associate director of ITS Client Services, Margo Hellyer works in a dynamic environment of rapid technological change and high staff turnover.
The frenetic pace of Margo's work is in stark contrast to her beginnings on a farm in central New South Wales. Her rural background led her to undertake two qualifications in agriculture. However, the only jobs available involved selling farm chemicals and she chose to continue studying. This time, she chose information technology, with a view to combining her areas of interest.
Margo's first job was in the IT area of the then Victorian State Department of Agriculture. During her years there, the IT component of her job grew and her focus shifted accordingly.
Her next job was IT planning for Client Services at Deakin University, Burwood, where she stayed for eight years. However, increasing centralisation to Deakin's Geelong campus prompted Margo's move to Monash in February this year, where she now has a similar role.
ITS has a range of major projects on the boil, including IAS, Y2K and the flexible learning and teaching portal project. "Our greatest challenge is to determine how best to manage organisational changes wrought by new IT and communications technologies," Margo said.
Despite her work in IT, Margo is adamant that she is not a 'gadget girl'. This is reflected in her more laid back lifestyle at home in East Brunswick, where her interests revolve around her corgi-cross Cal, renovating, sport and gardening.
- Lisa Pawlicka
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