| Faculties and Divisions |
| Deans and DVCs |
- How ICT is used and resourced
- Expectations and requirements
- Principles for shared services
|
| Faculty Managers and Directors |
- Drivers for services
- Service expectations
|
| IT Managers |
- Scope and profile of services
- Personnel and assets used to provide services
|
| ITS |
| ITS Directors |
- ITS Business engagement
- Governance models
- Service frameworks
|
| ITS Managers |
- Management of service performance
|