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Assertiveness in the workplace
One day
| Target group: | All interested academic and professional staff |
| Group size: | Maximum of 16 |
| Level 1 program: | Suitable for staff with limited experience in the area or those who wish to refresh their skills. |
| Schedule: |
| Date: | Tuesday 2 June 2009 |
| Time: | 9:00am - 5:00pm |
| Venue: | To be advised |
| Apply by: | Tuesday 26 May 2009 |
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| Schedule: |
| Date: | Wednesday 14 October 2009 |
| Time: | 9:00am - 5:00pm |
| Venue: | To be advised |
| Apply by: | Tuesday 6 October 2009 |
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| Cost: |
Monash staff - $98
External - $225
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| Catering: | Morning and afternoon tea will be provided |
| To apply: | On-line application form |
Overview
Assertiveness is the skill of being able to communicate your opinions, thoughts and needs in an honest and direct manner. It involves valuing yourself whilst acknowledging the needs and rights of others. This course is designed to help you to understand the barriers to effective interactions and to learn strategies to enable you to choose your response to people or situations.
Intended Outcomes
- Understanding of the difference between assertion, aggression and passivity
- Capacity to apply a model for uncovering your own hidden agendas
- Exploration of the myths which interfere with assertive behaviour
- Knowledge of your rights
- Development of strategies for healthy assertion
Course Content
- What are the differences - assertion, aggression, passivity?
- Myths that block assertive behaviour
- Recognising hidden agendas
- What are your rights?
- Strategies for being positively assertive
Learning Approach
- Theoretical presentation
- Group discussion
- Practice sessions
Handouts
A booklet of notes will be provided.
Video
The Power of Assertive Behaviour
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