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Chairing meetings for results

Half day program

This program is available on request, numbers permitting. Register your interest, or contact the Staff Development Unit for further information.

Target group: Staff who are experienced in leading and chairing and who want to heighten their abilities to increase meeting effectiveness and to recognise and solve complex and controversial issues.
Group size: Maximum of 16
Level 2 program: Assumes staff have some background and experience in the area.  This program aims to extend skills and knowledge so that staff can tackle real problems they have encountered and apply their learning at an advanced level.
Date:
Time:
Apply by:
Dates to be advised
Cost: Course fee on a cost recovery basis
To apply: Register your interest

Overview

This course is for experienced people ready to enhance their skills and techniques to better meet the more complex issues involved in leading effective, time-efficient, outcome-oriented meetings. The course uses case studies to illustrate and then examine and diagnose the psychological and practical aspects of the meeting process. Various methods will be covered for tackling controversial aspects, influencing and directing content and outcomes, confronting and resolving difficulties and establishing commitment. Participants are strongly encouraged to bring their own situations for discussion.

Intended Outcomes

  • Confidence in understanding, diagnosing and effecting group dynamics and results
  • Ability to assess and take action on advanced level issues and problems 
  • Confidence in tackling important or controversial topics or behaviour
  • Skills for leading meetings in which participants take on responsibility and commitment for outcomes and process

Content

  • Advanced group dynamic skills - diagnosis, resolution, direction and managing
  • Assessment and selection of techniques for difficult situations
  • Methods for establishing commitment and ownership
  • Use of informal and formal roles to maintain boundaries of acceptable and unacceptable behaviour
  • Skills for leading meetings in which participants take on responsibility and commitment for outcomes and process 

Handouts

A booklet of notes will be provided.

Meeting skills resources