DDI Modular Series - Developing Extraordinary Leaders

Modular series

Full day

Target group:	All academic and general staff supervisors, team leaders and managers
Group size:	Maximum of 16
Date: Time: Apply by:	To be advised To be advised To be advised
Venue:	To be advised
Cost:	To be advised
To apply:	Register your interest
Facilitator:	DDI Certified Facilitator
Pre-requisites:	IM Essentials is a pre-requisite for all DDI Modules.

This course helps leaders conduct effective discussions and provide the feedback and ongoing support people need to improve performance.

Coaching process and how it relates to a performance improvement situation
Importance of addressing performance problems quickly and effectively
Discussion Planner to prepare a step-by-step approach for discussing improvement
Interaction Process - Key Principles, Interaction Guidelines and process skills - to conduct coaching for improvement discussions
STAR technique - to provide specific, balanced feedback to people working to improve performance
Importance of ongoing coaching, measurement, feedback and support
Feedback practice session using the STAR format

This course develops leaders who help people achieve goals and avoid problems, a positive experience for themselves and those being coached.

Discussion of the three types of coaching
Benefits of coaching for success
Review of the coaching process
Effective and ineffective approaches when coaching for success
Interaction Process and how it helps the leader to balance 'seeking and telling'
Putting skills into practice - participants prepare and conduct a fictional coaching-for-success discussion using a Discussion Planner with practice rounds and feedback
Preparation time using a Discussion Planner for a real-life coaching-for-success situation back at work.
Importance of observation and measurement in identifying ongoing coaching needs
Importance of giving feedback using the STAR format