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Managing difficult interactions
One day program
This program is available on request, numbers permitting.
Register
your interest, or contact the Staff
Development Unit for further information.
| Target group: |
All interested academic and general staff in management
positions |
| Group size: |
Maximum of 16 |
| Level 1/2 program: |
Suitable for staff with limited experience, for staff wishing to refresh
their skills or for more experienced staff. |
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Date:
Time:
Apply by:
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Dates to be advised |
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Venue:
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Devon Room, Staff Development,
level one, 700 Blackburn Road, Clayton |
| Cost: |
Course fee on a cost recovery basis |
| To apply: |
Register your
interest |
Overview
At work, as in personal relationships, differences between people's
perceptions and operating styles can lead to difficult interactions and
"troubled" work situations. Managers and supervisors may be looked to
for leadership at these times. This workshop will use current theory and
case studies to assist the development of new and constructive approaches
to such dilemmas.
Handouts
A booklet of notes will be provided.
Managing
difficult interactions resources
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