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Cultural competency training
1 day
| Target group: | Suitable for all academic and professional staff in order to enhance their ability to communicate effectively and appropriately in diverse cultural situations |
| Group size: | Maximum of 30 |
| Level 1-2 program: | Suitable for all academic and professional staff |
| Schedule: |
| Date: | Thursday 17 September 2009 |
| Time: | 9:00am - 5:00pm |
| Venue: | To be advised |
| Apply by: | Thursday 10 September 2009 |
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| Cost: |
$113 - Monash staff only
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| Catering: | Morning and afternoon tea will be provided |
| To apply: | On-line application form |
Overview
The program provides a fascinating look at different aspects culture. It aims to enhance participants' ability to communicate effectively and appropriately in diverse cultural situations.
Intended Outcomes
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To gain a better understanding of the complexities of culture
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To explore the impact of participants' judegements, attitudes and values on cultural interactions
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To enhance participants' skills to manage and maintain cultural relationships in the global workforce
Course Content
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Definitions of Culture
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ADRESSING Model
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Cultural relationships
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Stereotypes
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Values & assumptions
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Styles of communication
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Verbal and nonverbal communication
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Linking values to behaviour
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Strategies for communication
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Bond's Chinese Values Checklist
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DVD - student's experience
Learning Approach
Experiential learning with some short seminar presentations and DVD
Handouts
Workbook and supporting documentation will be provided
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